PRIVACY POLICY

Last updated: 17/01/2026

This Privacy Policy describes how ELEV8 Research (“we”, “us”, or “our”) collects, uses and discloses your personal information when you visit or make a purchase from elev8research.com.au (the “Site”).

1. PERSONAL INFORMATION WE COLLECT

When you visit the site, we automatically collect certain information about your device, including:

- Web browser type

- IP address

- Time zone

- Cookies and similar tracking technologies

We refer to this as 'Device Information'.

When you make a purchase or attempt to make a purchase, we collect certain information from you, including:

- Name

- Billing address

- Shipping address

- Payment information (processed securely via third-party providers)

- Email address

- Phone number

We refer to this as 'Order Information'.

2. HOW WE USE YOUR PERSONAL INFORMATION

We use the information we collect to:

- Process and fulfil orders (including payments, shipping and confirmations)

- Communicate with you about your order

- Provide customer support

- Screen orders for potential fraud or risk

- Improve and optimise our website and customer experience

- Send marketing or promotional communications (if you have opted in)

3. SHARING YOUR PERSONAL INFORMATION

We share your personal information with trusted third parties to help us operate our business, including:

- Payment processors (e.g. Shopify Payments, Stripe, PayPal)

- Shipping and fulfilment providers

- Analytics services (such as Google Analytics)

We may also share your information to comply with legal obligations, respond to lawful requests or protect our rights.

4. COOKIES & TRACKING TECHNOLOGIES

We use cookies and similar technologies to:

- Enable core website functionality

- Remember your preferences

- Analyse site traffic and performance

You can choose to disable cookies through your browser settings, though this may affect site functionality.

5. BEHAVIOURAL ADVERTISING 

We may use your information to provide targeted advertisements or marketing communications we believe may be of interest to you.

You can opt out of targeted advertising through:

- Google Ad Settings

- Facebook Ad Preferences

- Other relevant platform opt-out tools

6. DATA RETENTION

We retain your order Information for our records unless and until you ask us to delete this information, except where required by law.

7. YOUR RIGHTS

Depending on your location, you may have the right to:

- Access the personal information we hold about you

- Request correction or deletion of your data

- Withdraw consent to marketing communications at any time

To exercise these rights, please contact us using the details below.

8. DATA SECURITY

We take reasonable steps to protect your personal information and use industry-standard security measures. However, no method of transmission over the internet is 100% secure.

9. THIRD-PARTY LINKS

Our site may contain links to third-party websites. We are not responsible for the privacy practices of those websites.

10. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time to reflect changes to our practices or for legal reasons. Updates will be posted on this page with a revised date.

11. CONTACT US

For more information about our privacy practices, or if you have questions or concerns, please contact us at:

Email: info@elev8research.com.au
Business Name: ELEV8 Research
Website: elev8research.com.au